Privacy Policy

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our Site.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site:

Personal Information You Provide

• Contact details (name, email address, shipping address, phone number)
• Payment information (credit card details, PayPal account information)
• Account credentials (if you create an account with us)
• Communications (when you contact our customer service team)
• Product preferences and purchase history
• Return and warranty information

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, clickstream data)
• Location information (general geographic location based on IP address)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process your orders and transactions
• Provide, maintain, and improve our Site and services
• Communicate with you about products, services, offers, and events
• Offer products and services that may be of interest to you
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers

We share information with vendors, service providers, and advisors who need access to such information to carry out work on our behalf, including:

• Payment processors (Visa, MasterCard, JCB, PayPal)
• Shipping and fulfillment partners
• Marketing and analytics providers
• Customer service platforms

Legal Requirements

We may disclose information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Site
• Protect the personal safety of users of the Site or the public

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may transfer your information.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage.

All payment transactions are processed through PCI DSS compliant payment processors and encrypted using SSL technology. While we implement safeguards designed to protect your information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request information about how we process your data and ask for a copy of your data.
• Correction: You can request that we correct inaccurate or incomplete data about you.
• Deletion: You can request that we delete your personal data in certain circumstances.
• Restriction: You can request that we temporarily or permanently stop processing all or some of your data.
• Objection: You can object to us processing your data based on legitimate interests.
• Data Portability: You can ask for a copy of your data in a machine-readable format.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information.

Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site
• Functionality Cookies: Allow us to remember choices you make
• Analytical/Performance Cookies: Help us improve our Site
• Targeting Cookies: Record your visit and pages you visit

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We may also use third-party services such as Google Analytics to help analyze how our Site is used. These services typically use cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

7. International Data Transfers

As an international retailer serving customers worldwide (excluding some remote areas and parts of Asia), your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, including utilizing standard contractual clauses approved by the European Commission or other suitable safeguards when transferring data outside of the European Economic Area.

8. Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.